Mobile / App
At 111bef, your account data belongs to your experience — we collect only what we need to run your account, process transactions through bKash and Rocket, and keep your session secure across phone, tablet, and desktop. Access to this platform and the protections described here depend on your local law and the eligible regions we operate in.
This policy describes what information 111bef collects when you open an account, deposit through bKash or Rocket, browse the game catalog, or contact support. We collect your registration details — name, contact information, and account credentials — along with transaction records tied to your wallet activity. Device identifiers and session data are collected automatically when you load the site on any device, so your catalog position and account state stay consistent whether you switch from mobile to desktop mid-session. We do not sell your personal data to third parties. Payment data flowing through bKash or Rocket is processed according to the terms of those payment providers; 111bef retains only the transaction reference and status visible in your account wallet history. Where local law in Bangladesh and eligible regions requires us to hold records for a defined period, we follow those requirements. Where it grants you the right to access or correct those records, we honour that right through the support routes described on this page. Availability of this policy and the rights it describes depends on your local law and the eligible regions covered by our operations.
Deposit and withdrawal references tied to your bKash wallet are stored in your account history. We keep transaction status and reference numbers; the full payment flow is governed by bKash's own terms. Check your account wallet page for a full record.
When you transact via Rocket, the same reference-based record applies. Your account page shows status and amounts; Rocket's platform governs the payment leg. Contact support if a transaction reference does not match your wallet balance.
We collect device type, browser version, and session identifiers automatically. This is what keeps your account state intact when you move from your phone to a desktop browser without losing your catalog position or open session.
Name, contact details, and login credentials collected at registration are held for as long as your account is active, plus any period required under applicable Bangladesh regulations. You can request a review of this data through the support route listed on this page.
This policy applies to data 111bef collects directly through the 111bef website and account system. It does not extend to third-party services you reach through links on the site, nor does it govern how bKash, Rocket, or game studios such as Microgaming, CQ9, or Habanero handle data on their own platforms. Understanding the boundary helps you know who to contact when a data question arises.
Data collected during account creation, login, and session management falls fully within this policy. This includes your credentials, device fingerprint, and activity log visible in your account settings.
Transaction references for bKash and Rocket deposits and withdrawals appear in your account wallet. The payment processing leg — including any data shared with the payment provider — is governed by that provider's own policy, not ours.
Your browsing behaviour within the 111bef catalog — which categories you open, which titles you load — is logged as session data under this policy. It is used to maintain your session and is not shared for third-party advertising.
Game studios, payment rails, and any external links you follow operate under their own data policies. Once you leave 111bef, this policy no longer applies. We recommend reviewing the relevant provider's terms before sharing data there.
You have practical options for managing the data we hold. The starting point is your account page: your registration details, wallet history, and session activity are visible there without needing to contact anyone. If something looks wrong — an incorrect name, a transaction reference that does not match, a contact detail that needs updating — you can raise a correction request directly through support. We will review the record and respond through the same channel you used to reach us. If you want to understand what data we hold on your account, submit a data access request via the support email listed on this page. For requests to delete account data, note that some records must be retained under applicable Bangladesh regulations for a defined period; we will tell you what we can action immediately and what must be held. All of these rights depend on your local law and the eligible regions this platform covers — where local law grants a right, we honour it.
Open your account settings page to see registration details, session history, and wallet transaction references. This is the quickest way to check what we hold without contacting support.
If your name, contact number, or other registration detail is wrong, send a correction request to support with the account email and the corrected information. We will update the record and confirm by the same channel.
To receive a summary of the personal data we hold on your account, email support with your account details and a clear data access request. We will respond within the timeframe required under applicable regulations.
If any part of this policy is unclear — for example, how a specific data type is retained or shared — contact us through the support routes below. We answer policy questions the same way we answer account questions, through the published channels on this page.
Policy and data questions go through the same support routes as account questions. Use the channel that suits your situation — email for formal requests, live chat for quick clarifications. We do not operate an offline; all contact is through the routes published on this page.
Send data access, correction, or deletion requests to the support email published on 111bef. Include your account email address and a clear description of your request so we can locate the right record.
For quick policy questions — how a data type is used, what a specific section means for your account — use the live chat available when you are logged in. Chat is suitable for clarifications; formal data requests should go by email.
Your first stop for self-service: account settings shows your registration data and wallet history directly. Many data questions can be answered without contacting support by reviewing what is visible there.
Data handling at 111bef follows a few consistent principles: collect what is needed, retain it for the period required, and give you a clear path to review or correct it. These are not abstract commitments — they are reflected in specific parts of the account system and support process you can verify yourself.
We use cookies and session identifiers to keep your account state consistent across devices. You can review or clear cookies through your browser settings at any time; doing so will log you out of any active session on that device.
Your login credentials are stored using standard one-way hashing; we do not hold your password in readable form. If you suspect unauthorised access, use the password reset flow on the login page and contact support immediately.
We retain your account data for as long as your account is active and for any additional period required under applicable Bangladesh regulations. When a retention period ends and no legal hold applies, data is deleted from active systems.
To request a correction or deletion, use the email support route and include your account details. We will confirm what we can action and, where a regulatory hold applies, explain what must be retained and for how long.
These are the questions we hear most often about how data works on 111bef. If your question is not covered here, contact support through the routes listed above.
We collect your name, contact information, and login credentials at registration. Once you are active, we also collect session data, device identifiers, and transaction references tied to your bKash or Rocket wallet activity. All of this is visible in outline in your account settings page.
We do not sell your data. Payment references are shared with bKash or Rocket only to the extent needed to process your transaction. Game studios such as Microgaming, CQ9, and Habanero receive no personal account data from us — they deliver game content only.
Start with your account settings page, which shows your registration details and wallet history directly. For a formal data access summary or a correction request, email support with your account email and the specific record you want to review or update.
Yes. Submit a deletion request by email through the support route on this page. Some records must be held under applicable Bangladesh regulations for a defined period; we will tell you what we can delete immediately and what must be retained, and for how long.
The part that covers your transaction reference and wallet history in your 111bef account does apply. The payment processing leg — data exchanged between your bKash or Rocket app and the payment provider — is governed by that provider's own policy, not ours.
Yes. Session and account data handling is the same regardless of whether you access the site on a phone, tablet, or desktop browser. Your session state is tied to your account login, not to the specific device, so switching devices does not change how your data is handled.